What oral-care buyers ask before a first order

Xinmeida Oral Care sells private-label anti-snoring mouthpieces, night guards and sports mouthguards moulded and finished in Qishi Town, Dongguan, China, by Dongguan Yiyao Technology Development Co., Ltd. (东莞市熠耀科技发展有限公司), a company under the same ownership that opens its own moulds, together with LED teeth-whitening kits, whitening pens and mouth tape, all packed and shipped from Shenzhen. Indicative US$ prices are published for most references, and two adjustable mouthpieces in the range hold registered EU and UK designs. Xinmeida Oral Care is the international sales desk for Shenzhen Xinmeida E-commerce Co., Ltd. (深圳市欣美达电子商务有限公司), a limited company founded in October 2017 and registered in Shenzhen, Guangdong, with its office, packing and warehouse at No. 6 North, Dakang Dawan New Village, Hengang Street, Longgang District, supplying private-label brands, online sellers, importers and distributors to order, with storage cases and retail packaging in their own brand.

The mouthpieces, guards and trays are moulded and finished by Dongguan Yiyao Technology Development Co., Ltd., a company under the same ownership, in Qishi Town, Dongguan. Shenzhen Xinmeida E-commerce Co., Ltd. packs and ships the range from its office, packing and warehouse at No. 6 North, Dakang Dawan New Village, Hengang Street, Longgang District, Shenzhen. Production and packing photographs are on the company page, and you can ask for a video call across the moulding hall and the packing line before a first order.

It depends on the product and the route. A sample is one piece, and a product from the current range in plain packaging has the lowest production minimum. Your logo on the box and case, your own colour, your own packaging artwork or a product developed from your drawing each raise it, because a print plate or a mould is set up for you. Your quotation states the figure for each route.

It depends on the route, and your quotation states the figure for the night guard you choose. A sample is one piece, and a guard from the current range in plain packaging has the lowest production minimum. Your logo on the box and case, your own colour or your own packaging artwork each raise it, because a print plate or a mould is set up for you. Send the reference from the night guards page and your target quantity.

Yes, both depend on the product you choose. A plain-packaging order from the current range has the shortest lead time and the lowest minimum; your own logo, colour, packaging or a mould made from your drawing each add production and tooling time and raise the minimum. Send the exact reference and your target quantity, and your quotation states the lead time and the minimum for that product.

Yes. A sample is one piece, priced as a single all-in figure covering goods and shipping, and where a production order follows, the fee may be set against it on the terms your quotation sets. Production does not start until a sample has been approved, so the exact article is in your hands before anything is made. Send the reference, the colour, the retail format you want and the destination country; a kit that mixes references across the families is described on the samples and testing page.

A sample is priced as a single all-in figure, goods and shipping together. Where a production order follows, the fee may be credited against it on the terms your quotation sets, and any credit is shown again on the proforma.

Yes. Your brand goes on the retail box, the storage case, the insert card and the polybag or blister. You send your artwork file, your barcode numbers and the packaging format, and you approve a printed proof and a sample before production. The trays and frames themselves are supplied unbranded unless a mould is made for you. The private label page and the packaging guide walk through the steps.

Your brand normally goes on the box, the case and the insert card; the trays and frames are supplied unbranded unless a mould is made for you. A logo laser-marked into the part is an option on the new-mould route, quoted as an option named on the quotation together with any tooling cost. The OEM and ODM page sets out the four ways to order.

Yes, as an indicative range per reference on the product finder and the family pages: a low and a high in US dollars, with the unit beside it (per piece, per tray, per pair, per pack, per set, per box, per kit, per light), packed and ex-works Shenzhen. Where a reference ships in several pack forms, each form has its own range. The exact price for your quantity, packaging and market is on your quotation, in the currency you settle in.

USD, EUR, GBP or SGD, quoted and settled in the same currency, and a different currency can be arranged if you ask for one. Name the currency you settle in when you first write, so the quotation comes back in it rather than being converted afterwards.

You pay the cost of goods in full when you place your order, and any other charges on your quotation in full before your goods ship. Your quotation states the exact figures, the currency and any freight terms.

Your proforma names it: Shenzhen Xinmeida E-commerce Co., Ltd., or RyanFulfil (Singapore) if you would rather buy from a Singapore seller. That company holds the contract and issues the invoice. The banking line goes on that proforma once and is never revised by email afterwards, so treat any message announcing a changed account as a reason to stop and call the desk on WhatsApp before anything is paid. Ask for the proforma before money moves, and check the account you are about to pay against it every time, not only on a first order.

It depends on the reference, the quantity, the packaging print and the season, and your quotation states it for your order. Plain-packaging orders from the current range are the shortest; printed packaging adds the proof and print run, and a mould made for you adds the tooling time. Chinese public holidays, above all the weeks around Chinese New Year, close production, so ask the desk for the blocked dates when you plan a launch.

Every order ships with a commercial invoice, a packing list and the shipping documents. A material declaration, certificate of analysis or test report is requested for the exact reference or formulation, with its availability, scope, holder and any cost agreed first, and it is included only when it is named on your quotation. A device clearance, CE file or cosmetic notification sits with the business that takes that role in your market. Two adjustable mouthpieces, XMD-SNR-004 and XMD-SNR-006, hold registered EU and UK designs, shown with their numbers masked on the documents page, which also lists the documents by market.

That is agreed per product and market: a clearance or registration belongs to an exact model and to the business that holds it, and no catalogue reference is sold with a market clearance attached. In the United States an anti-snoring mouthpiece is a Class II medical device and an over-the-counter night guard is a 510(k) product; in the EU and UK both are medical devices; whitening gels are cosmetics with peroxide limits that differ by market. The compliance by market guide sets out who holds what, and the company page shows the production company's US records.

Name your market first, then ask the desk to confirm the exact gel formulation and percentage available for your market and model. In the EU and the UK a whitening product sold to consumers may not release more than 0.1% hydrogen peroxide, and stronger products are supplied only through dental practitioners up to 6%. Australia allows 3% to 6% hydrogen peroxide for consumer sale with prescribed warnings. Canada requires a pH above 4.00 and extra data above 3%. A certificate of analysis for the exact quoted formulation is requested separately, with its availability, scope, holder and cost agreed first.

Trays are moulded from EVA, a thermoplastic that softens in hot water for a boil-and-bite fit. Adjustable anti-snoring mouthpieces combine a rigid frame with EVA trays; ask for the frame polymer of the selected reference. Some night guards are moulded from silicone. Whitening trays are EVA or silicone, whitening lights are plastic housings with LEDs, and mouth tape is a fabric or film strip with a skin adhesive. The material of each reference is stated on its family page. If your request needs a material declaration or test report, share the exact reference and wording, then confirm availability, scope, holder and any cost before relying on it. The materials guide compares the materials.

An adjustable mouthpiece allows the lower tray position to change relative to the upper tray; a fixed mouthpiece has that position moulded in. A screw adjustment is set with a small tool and holds its position; a graduated slide is set by hand and shows the position on a scale. Both constructions are listed with their references on the anti-snoring mouthpieces page.

Most boil-and-bite trays are one adult size, trimmed to length by the user after moulding. Some references come in two sizes or in an adult and a youth size, listed on each family page, and a size not listed is quoted as a development. Send the age group and the market you sell to, and the desk suggests the references that fit.

EVA trays can be trimmed at the back with scissors after moulding, and most insert cards tell the user to do so if the tray reaches the back of the mouth. Framed anti-snoring mouthpieces are trimmed only on the tray, never on the frame. Whether a reference is sold as trimmable is stated per reference, and the insert-card wording is agreed with your artwork.

A typical retail set is the guard, a vented storage case, an instruction card and a colour box. Some sets add cleaning tablets, a second tray or a fitting tool for adjustable mouthpieces. Whitening kits add the LED tray, the phone or USB cable and the pens or gel. What each reference ships with is listed on its family page, and the set can be changed to suit your listing on your quotation.

The desk supplies the instruction text for each reference; you approve it, translate it where your market needs it, and compare it with a sample before print. The card carries the trim step, the fitting sequence, the cleaning routine, the warnings, your brand's contact details and the country of origin, and it must match the supplied product and its controlled instructions. The boil-and-bite fitting guide lists what has to be on it.

Usually a commercial or manufacturer invoice, product and packaging images, instructions, ingredient or safety information for gels, test reports, or the regulatory file for your market; the exact list is the request in your seller account. Send that request to the desk to agree which items come with the exact product, with the availability, scope, holder and cost of each, and which stay with you, bearing in mind that a commercial invoice does not automatically meet a request for a manufacturer invoice. The marketplace readiness page lists the questions to resolve.

Testing is agreed per request: send the exact reference, market and request, and the availability, finished-article scope, laboratory, report holder and cost are agreed before anything is booked. Requests may cover material tests, skin-contact tests for tape, electrical tests for the LED light, or a batch document for a quoted gel formulation; a request alone does not mean a particular report is available or sufficient. The samples and testing page lists the tests buyers commission.

Samples and small parcels go by express or economy parcel services from Guangzhou, with the working days per destination on the shipping page. Production orders go by air or sea freight, quoted for your load and your destination. Freight terms, insurance and who clears customs are stated on your quotation.

Indicative prices are packed, ex-works Shenzhen. Freight is quoted for your load and destination: samples and small parcels go by express or economy parcel from Guangzhou, and production orders by air or sea freight. Freight terms, insurance and who clears customs are stated on your quotation.

Yes, for small runs and first orders. Single pieces and small parcels are dispatched from the Guangzhou warehouse of RyanFulfil (Singapore), which runs the desk, on the parcel services listed on the shipping page. The small runs page describes how a first order grows into a production run.

Your quotation states the unit box size, pieces per carton, carton size and gross weight for each reference, so you can compare freight on the exact references you order. Cartons are packed to the count and the size a fulfilment warehouse asks for, and mixed cartons across references can be packed with each carton labelled to your list. The blister card is bulkier in a carton and harder to reseal; the kit box with an insert tray costs the most per unit to pack. The packaging guide compares the formats and the importers page covers mixed loads.

Yes. Mixed cartons across references can be packed, with each carton labelled to your list, and the importers page covers mixed loads across the families. Your quotation states the unit box size, pieces per carton, carton size and gross weight for each reference.

Yes. Ask the desk for a video call, and choose the area you want to see. A visit in person is arranged through the desk. You can also appoint your own inspection on a production order, and a pre-shipment inspection is offered as a routine control for first orders.

Start with a product idea, then shortlist up to six existing references. Use the sample guide example to prepare your requirements, then send them through the enquiry builder.

Your product idea or references, sales market and channel, destination, buying stage, quantity if decided, and any question holding you back. The enquiry builder puts those into one message.