Boil-and-bite fitting: what your instructions must say

Before a fitting card is translated or printed, match it to the exact product reference, components and version supplied. Use this list to collect and review the product's own instructions.

Start with the product's instructions. This is a purchasing list for brands preparing packaging. It does not provide a fitting procedure. For fitting, use the manufacturer's instructions for the exact device supplied.

What the product's instructions cover

TopicWhat the product's instructions should identify
Product identityModel, catalogue reference, size, component materials and the instruction revision or date.
HeatingWhich components may be heated, whether anything must be removed, the water-temperature range including an upper limit, and how it is measured.
Timing and coolingThe heating duration, when timing starts, the cooling step and the check required before mouth contact.
Fitting and adjustmentThe sequence, positioning, pressure and duration specified for the product; for an adjustable device, the adjustment controls and limits.
TrimmingWhether trimming is permitted, which component and areas may be trimmed, and whether this happens before or after fitting.
RefittingWhether the device may be refitted and any limits or replacement criteria.

Collect these details for each reference. A general message about an EVA material or a different product does not supply the complete instructions for the item you plan to order.

The insert card

  • Identify the product and explain the supplied components.
  • Include the intended users, warnings and limitations from the applicable product instructions.
  • Use the fitting and adjustment steps from the product's instructions, with diagrams where the manufacturer provides them.
  • Include the product's cleaning, storage, inspection and replacement instructions.
  • Add the business details, language and labelling the destination market requires.

Sample, specification and card together

Keep the reference, component list, dimension drawing and instruction revision together when requesting a sample. Make sure the supplied sample and the proposed packaging identify the same version. Resolve differences before approving the card for print; ask a qualified adviser to review intended use, warnings and market requirements.

The samples page covers a comparison brief and sample quotation. The documents guide explains which documents and responsibilities apply.

Adjustable mouthpieces and other tray designs

For an adjustable mouthpiece such as the screw-set XMD-SNR-002, supplied with its fitting tool, ask for the frame and tray materials separately, the adjustment measurement and the instructions for the assembled device. A material name alone does not identify which parts may be heated or trimmed. For night guards such as XMD-NGD-007 with its fitting handle, sports guards such as XMD-SPT-001 and whitening trays, request the instructions for that product's own construction and intended use.

Ask about instructions and a sample

Your message opens in WhatsApp with the page name added, so the desk knows what you are looking at.
Or write to sales@xinmeidaoralcare.com.